Products Warranty

TOP IMPORTS SINGLE-MEMBER LTD offers a minimum 12-month warranty from the date of purchase on all products, in accordance with applicable consumer protection laws, ensuring that your online purchases through our e-shop are safe, secure, and reliable. If the manufacturer provides a longer warranty period, the warranty at TOP IMPORTS SINGLE-MEMBER LTD is automatically extended to match the manufacturer's warranty period.

 

WARRANTY TERMS

  • Top Imports SINGLE MEMBER LTD guarantees that, under the warranty, all devices operate flawlessly and according to the specifications of their manufacturers or assemblers.
  • The warranty is valid from the date stated on the legal proof of purchase.
  • The warranty is only valid upon presentation of the legal proof of purchase.During the warranty period, TOP IMPORTS SINGLE-MEMBER LTD will repair the defective product, covering the cost of any required replacement parts. Repairs will be carried out at the technical facilities of TOP IMPORTS SINGLE-MEMBER LTD.
  • Repair or replacement of the product is at the sole discretion of TOP IMPORTS SINGLE-MEMBER LTD.
  • Replaced parts or products become the property of the Company.
  • The warranty does not cover consumable parts of devices or damage caused by customer negligence (e.g., batteries, power supplies, cases, liquid damage, physical impact, falls, connection cables, antennas, etc.).

 

The guarantee automatically ceases to be valid in the following cases:

  • When the product is tampered with by unauthorized personnel not approved by TOP IMPORTS SINGLE-MEMBER LTD.
  • When the damage is due to an accident, improper connections, falls, exposure to extreme temperature or humidity, vibrations, or liquid spills.
  • When the product is subjected to physical or electrical stress beyond the manufacturer's specifications.
  • When the product's serial number or identifying marks are altered, removed, or destroyed.
  • When the damage results from a faulty installation.
  • When the product is used in environments or for purposes not specified by the manufacturer.
  • When issues arise from software installations that alter the device's operational characteristics.
  • When the manufacturer's maintenance procedures are not followed.



TOP IMPORTS SINGLE-MEMBER LTD assumes no responsibility for data stored on magnetic, magneto-optical, or optical media in CCTV recording systems or for any direct, indirect, incidental, or consequential damages resulting from their loss. The responsibility for securing and backing up such data rests solely with the buyer.

Social Banner Mini