Order cancellation can be made in the following cases:

- Before shipment: If your online order has been completed but the product has not yet been shipped, you can call us at +30 2610 22 41 22, and one of our representatives will handle the cancellation of your order.

- After receiving the product: Call us at +30 2610 22 41 22 or contact us through the contact form, explaining the reason you wish to cancel the order. One of our representatives will assist you promptly and inform you of all your options.

For any questions regarding the following issues:

- Has my order been shipped?

- What is the current status of my order?

- When will I receive a product from my order that hasn’t been sent yet?

- My order never arrived.

- A product is missing from my order.

- Specific items are missing from a product.

- Will I receive a receipt when I order online?

Please call us at +30 2610 22 41 22 or contact us via the contact form, providing your Order Number and a contact phone number.

For updates on your order status, visit your account and click on "Orders".